CAD (Computer Aided Dispatch)

From NENA Knowledge Base

CAD (Computer Aided Dispatch) is a computer-based system, which aids PSAP Telecommunicators by automating selected dispatching and record keeping activities.

Related Terms:

UCAD (Unified Computer Aided Dispatch)

A detailed, comprehensive, and unified set of functional requirements for CAD (Computer Aided Dispatch), developed by the IJIS Institute and APCO (Association of Public Safety Communications Officials International).

Relevant NENA Documents


NENA-STA-027, NENA E9-1-1 PSAP Equipment Standards

External References



Unified CAD Functional Requirements