IP Relay Service (Internet Protocol Relay Service)

IP Relay Service (Internet Protocol Relay Service) is a call center service similar to VRS (Video Relay Service) that provides a third-party communications relay between Internet texting users (mobile or stationary) and voice telephone users.

Relevant NENA Documents

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• NENA-INF-013, NENA Video Relay Service & IP Relay Service PSAP Interaction Information Document
• NENA-STA-010, NENA i3 Standard for Next Generation 9-1-1