From NENA Knowledge Base

NENA Published Documents

NENA Document References
NENA-STA-001, Suicide/Crisis Line Interoperability Standard
NENA-STA-002, NENA Standard to Protect the Wellbeing of 9-1-1 Professionals
NENA-STA-003, NENA Standard for NG9-1-1 Policy Routing Rules
NENA-STA-004, NENA Next Generation 9-1-1 (NG9-1-1) United States Civic Location Data Exchange Format (CLDXF) Standard
NENA-STA-005, NENA Standards for the Provisioning and Maintenance of GIS data to ECRFs and LVFs
NENA-STA-006, NENA Standard for NG9-1-1 GIS Data Model
NENA-STA-008, NENA Registry System Standard
NENA-STA-007, NENA Hearing Standards for Public Safety Telecommunicators
NENA-STA-010, NENA i3 Standard for Next Generation 9-1-1
NENA-STA-012, NENA Standard for NG9-1-1 Additional Data
NENA-STA-011, NENA Standards for 9-1-1 Professional Education
NENA-STA-013, NENA Public Safety Communications & Railroad Interaction Standard Operating Procedures
NENA-STA-015, NENA Standard Data Formats for 9-1-1 Data Exchange & GIS Mapping
NENA-STA-017, NENA Changing Role of the Telecommunicator in NG9‑1‑1
NENA-STA-018, NENA Standard for the Implementation of the Wireless Emergency Service Protocol E2
NENA-STA-019, NENA NG9-1-1 Call Processing Metrics Standard
NENA-STA-020, NENA Standard for 9-1-1 Call Processing
NENA-STA-026, NENA PSAP Master Clock Standard
NENA-STA-027, NENA E9-1-1 PSAP Equipment Standards
NENA-STA-028, NENA Recommended Generic Standards for E9-1-1 PSAP Intelligent Workstations
NENA-STA-031, NENA Standard for Interconnecting Emergency Services IP Networks and Public Safety Broadband Networks
NENA-STA-034, NENA Legacy Selective Router Gateway (LSRG) Standard
NENA-STA-035, NENA Standard Managers Guide to American with Disabilities (ADA) Title II: Direct Access
NENA-STA-037, NENA TTY/TDD Communications Standard Operating Procedure Model Recommendation
NENA-REQ-001, NENA Next Generation 9-1-1 Public Safety Answering Point Requirements
NENA-REQ-002, NENA Next Generation 9-1-1 Data Management Requirements
NENA-INF-002, NENA Information Document on The Effect of Mass Calling Events on Legacy SR to PSAP Trunking
NENA-INF-003, NENA Potential Points of Demarcation in NG9-1-1 Networks Information Document
NENA-INF-004, NENA Operational Impacts of Devices and Sensors Information Document
NENA-INF-006, NENA NG9-1-1 Go-To Handbook
NENA-INF-008, NENA NG9-1-1 Transition Plan Considerations Information Document
NENA-INF-009, Requirements for a National Forest Guide Information Document
NENA-INF-010, NENA Succession Planning Information Document
NENA-INF-011, NENA NG9-1-1 Policy Routing Rules Operations Guide
NENA-INF-012, NENA Inter-Agency Agreements Model Recommendations Information Document
NENA-INF-013, NENA Video Relay Service & IP Relay Service PSAP Interaction Information Document
NENA-INF-014, NENA Information Document for Development of Site/Structure Address Point GIS Data for 9-1-1
NENA-INF-015, NENA NG9-1-1 Security Information Document
NENA-INF-016, NENA Emergency Services IP Network Design (ESIND) Information Document
NENA-INF-017, NENA Communications Center/PSAP Disaster and Contingency Plans Model Recommendation
NENA-INF-018, NENA Non-Mobile Wireless Service Interaction Information Document
NENA-INF-021, NENA Request for Proposal Considerations Information Document
NENA-INF-022, NENA Protocol for Handling Calls Regarding Human Trafficking Information Document
NENA-INF-025, NENA Virtual PSAP Management Information Document
NENA-INF-028, NENA Information Document for GIS Data Stewardship for Next Generation 9-1-1
NENA-INF-030, NENA Impact of IoT Devices and Emergency Calling Applications Information Document
NENA-INF-039, NENA Public Safety Answering Point Site Selection Criteria Information Document
NENA-INF-040, NENA Managing & Monitoring NG9-1-1 Information Document
NENA-INF-041, NENA NG9-1-1 Operational Impacts on the PSAP Information Document
NENA-INF-042, NENA PSAP Readiness for Real-Time Text (RTT) Information Document
NENA-INF-043, NENA Spoofing Mitigation Information Document
NENA-INF-044, NENA Peer Support Team Development, Implementation, and Oversight
NENA-INF-045, NENA Telephony Denial of Service Information Document
NENA-REF-003, NENA Text-to-9-1-1 Public Education Plan
NENA-REF-005, NENA NG9-1-1 Guide for 9-1-1 Authorities
NENA-REF-010, NENA NG9-1-1 Go-To Handbook
NENA-ADM-001, NENA Development Group Organizational Structure and Operational Procedures
NENA Intellectual Property Rights and Antitrust Policy
NENA 02-011, NENA Data Standards for Local Exchange Carriers, ALI Service Providers & 9-1-1 Jurisdictions
NENA 02-014, NENA GIS Data Collection and Maintenance Standards
NENA 02-015, NENA Technical Standard for Reporting and Resolving ANI/ALI Discrepancies and No Records Found for Wireline, Wireless and VoIP Technologies
NENA 02-503, NENA Technical Information Document on XML Namespaces
NENA 03-002, NENA Standard for the Implementation of Enhanced MF Signaling, E9-1-1 Tandem to PSAP
NENA 03-003, NENA Recommendation for the implementation of Inter-Networking, E9-1-1 Tandem to Tandem
NENA 03-004, NENA Standard for E9-1-1 Functional Entity Model
NENA 03-008, NENA Standard for E9-1-1 Default Assignment and Call Routing Functions
NENA 03-501, NENA Technical Information Document on Network Quality Assurance
NENA 03-502, Trunking for Private Switch 9-1-1 Service Technical Information Document (TID)
NENA 03-503, NENA SS7 Guidelines for Wireline and VoIP Emergency Services Gateway Interconnection to 9-1-1 Selective Routers
NENA 03-504, PSAP Call Back to All 9-1-1 Callers, Combating Wireless E911 Fraud and Mobile Emergency Service (E911M) Technical Information Document (Archived)
NENA 03-505, NENA Technical Information Document on Rate Center Consolidation (Archived)
NENA 03-506, NENA E9-1-1 Voice Circuit Requirements, Providing a P.01 Grade of Service Technical Information Document (TID)
NENA 03-507, ESQK Guidelines for VoIP to E9-1-1 Connectivity
NENA 03-508, NENA Impacts of Using a Common Trunk Group to Carry Calls of Multiple Service Types into a Legacy Selective Router Technical Information Document (TID)
NENA 04-005, NENA ALI Query Service Standard
NENA 04-503, NENA Technical Information Document Network/System Access Security
NENA 05-001, NENA Standard for the Implementation of the Wireless Emergency Service Protocol E2 Interface (Archived)
NENA 05-501, NENA Technical Information Document - SS7 Guidelines for MSC to Selective Router Connectivity
NENA 06-003, NENA Private Switch (PS) E-9-1-1 Database Standard
NENA 06-502, Industry Common Mechanisms for MLTS E9-1-1 Caller Location Discovery and Reporting Technical Information Documents (TID)
NENA 07-503, NENA Technical Information Document on Network Interfaces for E9-1-1 and Emerging Technologies (Archived)
NENA 08-001, NENA Interim VoIP Architecture for Enhanced 9-1-1 Services (i2) (Archived)
NENA 08-002, NENA Functional and Interface Standards for Next Generation 9-1-1
NENA 08-501, NENA Technical Information Document on the Network Interface to IP Capable PSAP
NENA 08-502, NENA Generic E9-1-1 Requirements Technical Information Document (TID)
NENA 08-504, VoIP Standards Development Organizations – NENA Technical Information Document (TID)
NENA 08-505, NENA Recommended Method(s) for Location Determination to Support IP-Based Emergency Services - Technical Information Document (TID)
NENA 08-752, NENA Technical Requirements Document (TRD) for Location Information to Support IP-Based Emergency Services
NENA 56-001, Guidelines For Minimum Response to Wireless 9-1-1 Calls
NENA 56-003, NENA Minimum Standards for Emergency Telephone Notification Systems Document
NENA 56-005, NENA Call Answering Standard/Model Recommendation
NENA 56-007, NENA Pipeline Emergency Operations Standard/Model Recommendation
NENA 57-001, NENA Wireless E9-1-1 Overflow, Default and Diverse Routing Operational Standard
NENA 57-002, NENA E9-1-1 Wireless Maintenance Call Routing & Testing Validation Standard
NENA 57-503, NENA Procedures for Notification of ERDB and VPC Operators of ESN Changes by 9-1-1 Administrator Operations Information Document
NENA 71-501, NENA Information Document for Synchronizing Geographic Information System databases with MSAG & ALI
NENA 75-001, NENA Security for Next-Generation 9-1-1 Standard (NG-SEC)
NENA 75-502, Next Generation 9-1-1 Security (NG-SEC) Audit Checklist

External References

External References
APCO/NENA ANS 1.105.2-2015, Standard for Telecommunicator Emergency Response Taskforce (TERT)
APCO/NENA ANS 3.105.1-2015, Minimum Training Standard for TTY/TDD Use in the Public Safety Communications Center
NENA/APCO 56-509, Best Practices Model for Third Party Emergency Medical Dispatch Services and PSAPs Operations Information Document (OID)

RFC Documents

IETF RFC Documents
RFC 2328, OSFP Version 2
RFC 2778, A Model for Presence and Instant Messaging
RFC 3261, SIP: Session Initiation Protocol
RFC 3435, Media Gateway Control Protocol (MGCP)
RFC 3863, Presence Information Data Format (PIDF)
RFC 3935, A Mission Statement for IETF
RFC 3986, Uniform Resource Identifier (URI): Generic Syntax
RFC 4566, SDP: Session Description Protocol
RFC 4960, Stream Control Transmission Protocol
RFC 5222, LoST: A Location-to-Service Translation Protocol
RFC 5985, HTTP-Enabled Location Delivery (HELD)
RFC 6442, Location Conveyance for the Session Initiation Protocol
RFC 6848, Specifying Civic Address Extensions in the Presence Information Data Format Location Object (PIDF-LO)
RFC 7230, Hypertext Transfer Protocol (HTTP/1.1): Message Syntax and Routing
RFC 8126, Guidelines for Writing an IANA Considerations Section in RFCs
RFC 8141, Uniform Resource Names (URNs)
RFC 8148, Next-Generation Vehicle-Initiated Emergency Calls